1. Is there a list of the 'Taxi only' rapid charge points?

Our interactive charging map has a 'Taxi Use Only' filter which allows drivers to select Taxi specific charge points: VIEW INTERACTIVE CHARGE MAP

Transport for London have also published a list online: VIEW TFL LIST OF TAXI CHARGERS

2. How long will it take to charge the battery?

Rapid charging points can recharge the TX in just half an hour, meaning your cab could be charged in the time it takes to grab a cup of tea or bite of lunch. TfL have committed to installing 150 of these rapid chargers in London by the end of the year – whilst additional rapid chargers are being installed at petrol stations, shopping centres and airports around London.

The TX boasts the most flexible on-board charging system on the market, allowing drivers to fully utilise all home and on street charging charge points. Typical full charge times are as follows:

Full charge in 3h45 (7kW)

Full charge in 1h15 (22kW) - 2h20 (11kW)

Full charge in 30mins (50kW)

3. Is there enough on-street charging infrastructure available?

There are currently 18,000+ charging points in the UK, with more being installed daily. LEVC are also working with local authorities and government regulators to install dedicated taxi infrastructure. For example, TFL promises to install 300 dedicated charge points by the end of 2019. There are a variety of apps, such as Zap-Map, which allow users to filter charge points by location, connector type and speed.

> View our interactive charging map

4. How much will it cost to charge TX?
Whether you’re charging from home overnight, or using an on-street charging point, the cost will of course depend on the service provider. However, typically, a full recharge overnight at home shouldn’t cost you anymore than £3. And depending on the charge point and its location within London, you can expect to pay between £5 and £7.50 for a full charge. There are of course, many factors that can affect fuel consumption, including driving style and even the weather. You can find our full list of driving tips and a video on how to optimise your fuel below. At Home (7kW) - Costing around £3 Fast On-Street (11kW) Costing around £5 Rapid On-Street (50kW) - Costing around £7
5. How do I charge overnight?
LEVC have a partnered with Chargemaster to provide a onestop solution for home-charging. For those who do not have access to off-street parking, the On-street Residential Charge Point Scheme helps local authorities to support drivers with no access to off-street home charging.
6. I’ve seen other electric vehicles plugged in to lamp posts. Can the TX be recharged this way too?

Absolutely, TX is compatible with Type 2 charging which is the standard used on most residential lamp post charge points – which gives drivers access to an even larger potential charging infrastructure. What’s more, drivers are also able to speak to their local council to request a free of charge residential charge point closer to their home - though the exact policy varies from Borough to Borough.

7. How can I get a Home charge unit installed on my driveway?
We have partnered with ChargeMaster, the leading suppliers of home charge units in the UK, to offer a one-stop solution for installation of your very own 7kW home charge unit; capable of charging the TX in just 3 hours and 45 minutes overnight. More information, as well as an instructional video, visit - https://chargemasterplc.com/for-home/?gclid=Cj0KCQ...
8. Can TX charge using the Tesla 120 kW charge points?

The Tesla Superchargers are exclusive to Tesla vehicles, however TX can maximise use of the available on-street charging infrastructure because of its market-leading charging capabilities - with access to slow (<7kW), fast (<22kW) & rapid (50kW) charging via different sockets

9. Is the charging lead that comes with TX fitted with a normal 3-pin plug?

TX comes with Type 2 / CCS (the most common variety of charger). Although TX can be charged using a domestic 3-pin socket we prefer drivers use a traditional wall box or charge post for a variety of reasons. Not only is the rate of charge much slower (typically 2.5kW), there is the risk of overloading circuits that are not designed for this type of use.

However for those drivers who wish to purchase a 3-pin plug your local dealer will be able to supply one for £320 ex. VAT.

10. If I charge at home how would I work out the yearly charging costs of running the taxi for my tax returns?

We’ve partnered with Chargemaster - the UK's leading supplier of home chargers - who can offer a Smart Charger which makes tax returns simpler by generating reports to show the energy used specifically for vehicle charging. Please contact your local dealer to learn more or contact Chargemaster.

11. What is the difference between the Type 2 / CCS & CHADdeMO socket on the vehicle, when do I use each one?

The Type 2 plug (also known as ‘Mennekes’) is the most common variety of socket. A separate cable is usually attached to the charge point at one end and to the top portion of the CCS (Combined Charging System) socket on the taxi.

Type 2 connectors provide ‘slow’ and ‘fast’ charging using mains power (AC). At home, a wall box can provide power up to 7kW. On-street this increases to between 7kW and 22kW, depending on the individual charge point. Thanks to its sophisticated on-board charging system, the new TX is capable of charging at the maximum power provided by these posts. The charge point and taxi communicate with each other using a system known as ‘Mode 3’, to optimise the charging cycle.

To recharge in the shortest time possible, on-street rapid chargers provide direct current (DC) at a rate of 50kW. For these chargers, the cables are tethered to the charge point – just like at a traditional petrol station. The European standard connector for rapid-charging is the CCS (Combined Charging System) plug, which uses the same socket as the Type 2 fast charger (shown above) as well as the two lower pins.

The other on-street charge socket available is known as CHAdeMO. This Japanese tethered connector provides up to 50kW DC rapid-charging, just like the CCS, via a dedicated socket. While this connector type is becoming less common for new infrastructure installations, there remains a wide network of existing charging points that use this format, in fact as of August 2017 50% of all rapid-charge points currently utilise a CHAdeMO connector (source: Zap-Map).

12. Is it safe to leave TX plugged in charging overnight, even when the battery is fully charged?

Yes it's perfectly safe. Home charging using a dedicated 7kW wall box is the most common and recommended method for charging TX. Not only is it the easiest way - simply plug in at night and wake up to a fully charged taxi, but it's also the cheapest with a full charge costing around £3.

The battery in TX is monitored and managed by sophisticated on-board systems which, among their many other functions, continually speak to the charge point when it's plugged in to ensure the rate of charging and discharging is carefully controlled - so basically, when the battery is full, it stops receiving charge. For this reason it's also perfectly safe to leave TX plugged in charging if you go on holiday. In fact we recommend you do so, that way the 12V battery is also fully charged upon return.

13. Is there any reason why the petrol range-extender can’t be used to charge the battery?

Charging the battery from the range-extender would lead to more cabs idling in the city. This not only increases emissions, but is inefficient; it costs far more to convert petrol into electricity than it does to plug-in, so it’s better to use petrol only as much as is necessary and to recharge the battery by plugging in when possible. The different drive modes allow you to deploy your electric power as suits your working day.

This is made possible because TX’s battery and charging system allow for better electric-only range and faster, more flexible re-charging. The range-extender provides additional peace of mind and an additional range of nearly 300 miles between fill ups.

14. What should I do if an on-street charge point isn't working?

We encourage drivers to notify the network operators directly in these situations using the contact information on the charge point, in many cases they can resolve issues quickly remotely. Please feel free to make LEVC aware and we will also notify the network operator.

15. Can I charge at the older CHAdeMO charge points?
TX is equipped with a fast, flexible charging system which incorporates AC ‘fast’ charging at up to 22kW and DC ‘rapid’ charging at up to 50kW, with the European-standard CCS (Combined Charging System) socket type fitted as standard. To provide 100% coverage of the UK charging network, we also offer an additional rapid charge socket, compatible with the Japanese CHAdeMO standard. While the majority of rapid charge posts are fitted with both types of lead and they provide the same function, some older posts may feature only the CHAdeMO connector. For drivers living or operating close to one of these locations, the additional compatibility allows them to take full advantage of the local charge point.
16. Which charge card should I get to recharge TX on-street?

We've secured a number of exclusive offers for TX owners in London which include preferential tariffs and free memberships. We suggest you sign up to:

- ESB using the taxi package (free membership and 25p per kWh charging)

- POLAR Taxi is credit/debit card only and 22p per kWh (POLAR Plus is not available for taxi drivers at the moment)

- Source London (free membership & 30% discount on charging sessions)

For drivers outside of London, POLAR and Charge Your Car are among the UK’s largest public charging networks so we recommend joining them to access their on-street charging facilities.

17. Will TX be able to use the planned 150kW chargers?
Although a few sites are able to offer higher public charging rates, the current standard for DC rapid charging across the UK and Europe is 50kW and we have optimised TX to re-charge from these posts. This means TX is able to regulate the energy available from the charge post to ensure the maximum level of charge possible during the charge cycle.
18. Can I charge TX in the rain?
Yes the charging plugs feature several layers of in built protection which means it's perfectly safe to plug your taxi in when it's raining. As a general tip, avoid pointing the connector up towards the downfall.
19. What should I do if an EV is plugged in to a charge point, they’re done charging but don’t move along?

If drivers feel a charge point has been used for an excessive period of time we recommend notifying the charge point operator, local authority, or local transport body responsible for that particular charging network – particularly dedicated taxi charge points. Contact details are generally displayed on either signage, the charge point itself or online. We encourage drivers where possible to provide relevant supporting evidence that the same EV has overstayed the allowed period.

LEVC regularly meets with legislators, local authorities and network operators across the UK and have highlighted the need for enforcement of charge points. This is something that is being reviewed locally and some areas are introducing enforcement policies.

20. I’ve booked a test drive in TX. Can I use on-street charger with a debit card only, or do I have to register with the different operators?

The TfL taxi only charge points are credit/debit card capable. With other networks it will pay to check with the network operator, alternatively please refer to ZapMap which will advise how to access different chargers.

Signing up to a network will mean an RFID (Radio-frequency identification) card is issued, this can take up to five days, so not suitable for a test drive situation.